North Suburban Vision Consultants - 360 South Waukegan Road a, Deerfield

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Reviews about North Suburban Vision Consultants

• Sheila Kidd
  ★ ★ ☆ ☆ ☆
  I came to their office because I saw another doctor there a few years ago that I LOVED. Although they were out of my network I decided to revisit them anyway and pay out of pocket. When I scheduled the appointment I explained that I was out of network and would be self pay (also told the guy at the front desk I was self pay when I checked in). The exam was fine and the doctor was thorough and I was pleased when I left, even after spending $1280 of my own money for visit and glasses. Fast forward to 2mons later, I received a bill in the mail for $190. I called to ask why, considering I stated when scheduling AND at check in that I was self pay. For whatever reason they decided to bill my health insurance for part of the visit. Needless to say I am pissed and won't EVER return! If I'm standing in front of you with my credit card paying at time of service what I thought was the FULL balance, why you would bill my insurance (after I TOLD YOU SPECIFICALLY I am out of network) really angers me. So now I have another bill and when I spoke with the office the only thing offered to me was, "I don't know, I'll have my supervisor call you back" which of course NEVER happened. I am partly to blame as I knew Dr. Velting was no longer there but based off his service I took a gamble and lost. POOR customer service, the front desk needs to pay more attention to what they are being told.

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Nearest organizations

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  Rose Diakos, MD

  Establishment, Health, Doctor

  350 South Waukegan Road Ste 200, Deerfield, IL 60015

  +1 847-535-7057

  nm.org
• Rebecca E. Cummins, MD

  Establishment, Health, Doctor

  350 South Waukegan Road Ste 100, Deerfield, IL 60015

  +1 847-535-7664

  nm.org
• Designer Kitchens & Baths Inc

  Establishment, Furniture store, General contractor, Home goods store

  5654, 360 South Waukegan Road # C, Deerfield, IL 60015

  +1 847-562-1100

  dkbhome.com

  Closed now: Until 09:00am tomorrow
• eye doc

  Establishment, Hospital

  360 South Waukegan Road, Deerfield, IL 60015
• DK&B

  Establishment, Home goods store

  360 South Waukegan Road, Deerfield, IL 60015

  dkbhome.com

  Closed now: Until 09:00am tomorrow
•  

  GOLFTEC Deerfield

  Establishment, Health, School

  360 South Waukegan Road B2, Deerfield, IL 60015

  +1 224-330-4020

  golftec.com

  Closed now: Until 08:00am tomorrow